"I asked Mark for a Santa message for my six-year-old daughter.
Not only did he seamlessly weave into the message her personal likes, Christmas wishes and knowledge of what she had been up to throughout the year, he also referred to the loss of her Grandpa in a way that enabled her to keep her happy memories without being sad at Christmas.
Brilliant service, absolutely believable message and something we can treasure for many years to come. Perfect!"
